Last updated: 3/22/18
What We Collect
We collect the information below to provide and improve the Services of Zome.
When you sign up for an account with us, you provide data such as your name, email address, gender, physical address, phone number, mobile telephone number, a photograph, and a password. When signing up for an account, carefully go through your options so that your account settings reflect your actual preferences.
When you use the Services, we collect information related to the devices on which you are using our Services. We may collect this information using analytics software such as Google Analytics. Examples of such information include the type of device, type of browser, IP addresses, the website you visited before ours, and other identifiers associated with your device, including your location. You can disable location services but this may affect your ability to use all functions of the Services.
Cookies and Similar Technologies
Use and Sharing of Your information
We use your information for the following reasons: for the purposes you provide it, such as delivering the Services, customer service, marketing purposes, and for research and analytics purposes. Zome may share your information as discussed below, but we will not sell any personally identifiable information to third parties. For drivers, we also use your personally identifiable information for the purposes of performing background checks, driving history checks, and other information needed for the purposes of complying with applicable laws, regulations, or business needs. You agree to waive any and all claims against us for conducting such checks. We may collect and share your location with other users for the purpose of rides related to our Service.
Other Service Providers
Zome uses other service providers to help give you the best experience with Zome. Examples of such other service providers we may use include website developers, payment processors, customer services providers, and marketing service providers. These other service providers only have access to the information they need to work for Zome and are prohibited from using the information for any other purpose.
We will contact you from time to time through email, notices posted on our websites or apps, internal Zome messages, and other ways through our Services, including push notifications. We also send messages about how to use the Services, updates, and promotional messages from us and our partners. You may change your communication settings at any time. However, note that you may not opt out of receiving certain messages from us, including security and legal notices.
We may share your information to third parties if we determine that a disclosure is required to comply with the law, protect persons from death or serious injury, or prevent fraud.
In the event that Zome decides to sell, buy, merge, or engage in another strategic transaction involving our business and other businesses, such transaction may involve disclosing your information. While we would seek protections for all information disclosed, the information would likely be one of the transferred assets in such a transaction.
Your Rights to Your Information
You have the right to know what information about you we have stored, update the information about you we have stored, have us delete the information we have about you, or to opt out of future contact from us. We retain personal data if reasonably necessary to comply with legal or regulatory obligations, defend our rights, or maintain security.
How We Protect Your information
We maintain security measures that are commercially reasonable in the industry. Please note that no method of storing or transmitting information on the internet is completely secure, and therefore we cannot guarantee or warrant the security of information you share with us.
Third Party Sites
The Zome Services may contain links to third party sites. Zome is not responsible for the privacy policies or practices of third party sites, and we strongly encourage you to read the privacy policies of third party sites to understand those policies and make an informed decision as to whether to share your information with those sites. Third party sites include social media sites that allow you to share information with friends and the public, according to the settings you choose for those sites. Your interactions with third party sites, including social media sites, are governed by the privacy policies of each of those sites.
These services are not directed at children under 18, and we will not intentionally collect or store any personally identifiable information of children under 18. If you are a child under the age of 16, please do not use our Services or submit any personally identifiable information to us. If we learn that a child under the age of 18 has submitted personally identifiable information to us, we will work to delete such information as soon as practicable.